Privacy & Policy
Privacy Policy
At Sohna Sukh, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information (processed securely through third-party payment providers)
Non-Personal Information
IP Address
Browser Type
Device Information
Website Usage Data
Cookies and Tracking Information
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Deliver products and services
Provide customer support
Send order confirmations and updates
Improve our website and shopping experience
Prevent fraudulent transactions
Comply with legal obligations
Send promotional communications (only when permitted)
3. Payment Security
We do not store your complete payment card details on our servers. Payments are processed through trusted and secure third-party payment gateways that use industry-standard encryption and security measures.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences
Improve website functionality
Analyze website traffic
Personalize your shopping experience
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share information only with:
Shipping and logistics partners
Payment service providers
Website hosting and technology providers
Legal authorities when required by law
All third-party partners are expected to maintain the confidentiality and security of your information.
6. Data Retention
We retain your information only for as long as necessary to:
Fulfill orders
Provide customer support
Meet legal, tax, and accounting requirements
Resolve disputes and enforce agreements
7. Marketing Communications
If you subscribe to our newsletter or promotional communications, you may receive updates about new products, offers, and events.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Object to certain processing activities
Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review the privacy policies of any external sites they visit.
11. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised "Last Updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Sohna Sukh
Email: labelsohnasukh@gmail.com
Phone: [Your Phone Number]
Website: https://www.labelsohnasukh.com.au/