Shipping Policy
Shipping Policy
Last Updated: June 2026
At Sohna Sukh, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below for details regarding processing times, delivery timelines, and shipping procedures.
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons, sales events, or holidays, processing times may be slightly extended.
Shipping Destination
Currently, Sohna Sukh ships across Australia.
Delivery Time
Standard Delivery: Up to 5 business days from the date of dispatch.
Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before payment is completed.
Promotional free shipping offers may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information (where available) so you can monitor your shipment's progress.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Sohna Sukh is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
Delayed or Lost Packages
While we work with reliable shipping partners, delivery delays may occasionally occur.
If your order has not arrived within the expected timeframe, please contact our customer support team, and we will assist in tracking your shipment.
Damaged Packages
If your package arrives damaged:
Please take clear photos of the packaging and product.
Contact us within 48 hours of delivery.
We will review the issue and work toward an appropriate resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
Sohna Sukh
Email: labelsohnasukh@gmail.com
Website: https://www.labelsohnasukh.com.au/